Returns and Refunds

Our Return and Refund Policy was last updated July 2022.

Thank you for shopping at www.barknibbles.com

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Generator.

 The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Bark Nibbles

“Perishable Goods” refers to dog treats or any perishable goods offered for sale on the Service.

 “Nonperishable Goods” refers to dog leash, poop dispenser, poop bags or any nonperishable goods offered on the Service.

“Orders” means a request by You to purchase Goods from Us.

“Service” refers to the Website.

“Website” refers to www.barknibbles.com

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 24 hours of the original order placement prior to fulfillment and shipping.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By visiting this page on our website: www.barknibbles.com/contactus
  • By sending us an email: info@barknibbles.com

We will reimburse You no later than 7 to 10 business days from the notification of cancellation (cancellation must occur within 24 hours of original order prior to fulfillment and shipping). We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Perishable Returns

We hope that you are 100% satisfied with our product(s); however, once shipped perishable goods cannot be returned for the following reasons:

  • The supply of Perishable Goods made based on Your order request.
  • The supply of Perishable Goods which according to their nature are not suitable to be returned
  • The supply of Perishable Goods which are not suitable for return due to health protection or hygiene reasons

Returning Nonperishable Goods

In order for Nonperishable Goods to be eligible for a FULL refund once shipped and received, please make sure that:

  • The Nonperishable Goods were purchased in the last 7 days
  • The Nonperishable Goods are in the original packaging
  • The Nonperishable Goods must not be used and in same new condition as you received them

Any request to return nonperishable goods that are outside of the 7-day purchase period, will be subject to a 15% restocking fee.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: